CozyScape — Support

Contact

Email us at thaibao56@gmail.com — we usually reply within 48 hours.

Common questions

I hear the sounds but nothing feels "3D".
Spatial audio needs headphones. For head tracking (sounds staying anchored as you turn your head), use AirPods Pro, AirPods Max, or AirPods (3rd generation).

I bought Lifetime on my old phone — how do I get it back?
Open the paywall or Settings → Purchases and tap Restore Purchase while signed in to the same Apple ID.

Does the timer keep running if I lock my phone?
Yes — the countdown is anchored to the clock, keeps counting while locked, and shows on your Lock Screen. Your ambient sounds keep playing too.

Legal

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